Frequently Asked Questions
Everything you need to know about your new favorite gear.
What makes Hoodies For Heroes apparel unique?
Every hoodie is crafted from our signature heavy-weight cotton blend, designed for durability and comfort. A portion of every sale is donated to veteran and first responder support organizations.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day hassle-free return policy. If your hoodie doesn't fit or meet your expectations, you can return it for a full refund or exchange, provided it is unworn and in its original packaging.
How should I care for my hoodie to prevent shrinking?
To maintain the fit and quality of the fabric, we recommend machine washing in cold water with like colors and tumbling dry on low heat or air drying.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.